Data & Account Control

You are in full control of your personal data. You can request deletion of specific data items while keeping your account active, or permanently delete your entire KHIDMAT account and all associated data.

Your Options

Choose What to Delete

Select the option that best fits your needs, then complete the request form below.

Keep your account

Delete Specific Data

Remove individual data items from your account without closing it entirely. Ideal for clearing sensitive documents after completing your pilgrimage.

  • Passport scans & travel documents
  • Profile photo
  • Location history
  • Booking history
Irreversible

Delete Full Account

Permanently removes your KHIDMAT account and all associated data. This cannot be undone. You will lose access to all bookings, documents, and transaction records.

  • × Account & profile permanently deleted
  • × All bookings & records removed
  • × All uploaded documents deleted
  • × Completed within 30 days of verification

Submit a Deletion Request

We'll verify your identity and process your request within 30 days


This opens your email app with a pre-filled message to support@khidmat.ng — no data is sent automatically.

Your Request Timeline

Here's what to expect after you submit your deletion request.

1
Within 24 hrs
Request Received

We'll acknowledge your request and send a confirmation to your registered email address.

2
Within 3 days
Identity Verified

Our team will verify your identity by cross-referencing your name and email with your account records.

3
Within 30 days
Data Deleted

Your requested data is permanently removed from our servers and a final confirmation email is sent to you.